by Leigh Olsen | May 4, 2022 | Management
Recently a client called me as they had a team member in tears in their office, and they were at a loss as to how handle it. The client asked me “Leigh, you deal with these type of feelings, can’t you handle this?”. My reply was simple “I can, but it’s best you deal...
by Leigh Olsen | Feb 22, 2022 | Management
We all have that one person that we struggle to connect with – whether it’s a client, a team member or even a boss – that we just cannot quite get on with. For myself, last year, I found that I just wasn’t getting on with an important client, a key decision maker who...
by Leigh Olsen | Nov 30, 2021 | Management
Recently I met with a client, and I could sense that something was on their mind. When I asked them, their reply was “the usual Leigh – I just can’t keep my good people. I’m over it!” Sadly, this is not the first time I have heard this as this issue has increased in...
by Leigh Olsen | Sep 20, 2021 | Management
Within the last few weeks, all of us have had our world turned upside down once again thanks to Covid-19 and its new side-kick, Delta. For many running small to medium sized businesses, stress levels have risen dramatically, alongside challenges that now feel...
by Leigh Olsen | Jul 20, 2021 | Management
I am often asked, so what do you HR lot actually do? Don’t you just hire and fire people? Sometimes these questions come with a roll of the eyes, as the person asking the question has memories of when HR was known as Personnel – the ones in charge of creating...
by Leigh Olsen | May 20, 2021 | Management
Recently I had a conversation with a good friend who works as a middle manager. He looked exhausted and said that he was “over people”, in particular managing his staff. He added that this role was long hours and for him, he feels that it is a thankless task. He’s...
