‘It is what it is’ . . . but it doesn’t have to be!

‘It is what it is’ . . . but it doesn’t have to be!

How many times have you heard “it is what it is”, and wondered what that actually means? “You’ll have to pick up Dave’s work as he’s rung in sick again — it is what it is, sorry”. “Those suppliers are always late with their delivery — it is what it is”. “Oh don’t...
Managers – If you ask for Feedback, be prepared to listen

Managers – If you ask for Feedback, be prepared to listen

Have you ever had a manager say to you… “It’s ok – feel free to share anything with me” or “I look forward to your comments” or my personal favourite “this is a safe environment”? Too often I have heard or witnessed situations where managers say they want...